Terms & conditions

TERMS OF USE

Before you visit our online store and browse our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the online store odos-oniron.gr, located at www.odos-oniron.gr.
Please make sure that you agree to the following terms and conditions because your further use and browsing of the website www. odos-oniron.gr implies your express and unconditional consent and agreement with them.

PAYMENT METHODS

The Eshop accepts payments with the following cards:
Visa, Mastercard, Maestro, Diners, Discover

All payments made using a card are processed through the electronic platform
payments “Nexi e-Commerce” of Nexi Payments Greece S.A. and uses TLS 1.2 protocol
encryption 128-bit encryption (Secure Sockets Layer – SSL). ncryption is a way of encoding information
until it reaches its intended recipient, who will be able to decode it using the appropriate
key.

Return / Withdrawal Policy:
In our online store you have the possibility to return the products. The return must be made within 14 calendar days of receiving your order. In this case, you only bear the cost of returning the products. If the reason for returning the order is our company’s fault, we will bear the cost of returning it (e.g. wrong product).
Otherwise, the cost is borne by the customer.
Product return conditions:
• The merchandise must be in the condition in which you received it. This means that its packaging must not have been tampered with and it must not have been used.
Together with the product, all accompanying forms, instructions for use and related documents (receipts or invoices) must be returned.
• You have contacted the relevant department of the company and notified your intention to return the order.
• Not be a pre-order or on demand product.

The products are returned to the address: Nik. Theotoki 102 – Corfu – 491 00
Greece and with the same shipping method.

Money return:
The refund is made in the same way as the payment was made.
In any case and for all the above cases, the maximum cancellation period cannot be extended beyond 14 calendar days from the date of receipt.

Order cancellation:
In case you want to cancel your order, please contact our store https://odos-oniron.gr/contact/ to inform us about it. Your order can only be canceled if the shipping process has not been completed.
The refund is made by the procedure mentioned in the refund section.
If in any case, for reasons of force majeure (e.g. strikes, extreme weather) it is not possible to deliver your order within the time period we have committed to, we will contact you for further clarifications regarding delivery.

1. TERMS OF THE CONTRACT

Odos-oniron.gr reserves the right to unilaterally modify or renew these terms and conditions of transactions made through its online store, according to its needs and business ethics. Odos-oniron.gr undertakes to inform users of any modifications and any changes through the website of this e-shop.

2. INFORMATION PROVIDED & PRODUCTS

Odos-oniron.gr is committed to the quality, completeness and validity of the information provided on its website www. odos-oniron.gr both in terms of the exact details exposed and of the services provided by the online store of services, subject to any technical or typographical errors that cannot be foreseen or have occurred unintentionally or interruptions in the operation of the website due to force majeure.

3. LIMITATION OF LIABILITY

Odos-oniron.gr is not liable to customers / users for any damages that may arise from the execution or not of their order (except in the cases of paragraph 10. Return – Change of Products). It also reserves the right to the time of delivery of the goods in cases of force majeure. The online store www.odos-oniron.gr can provide no guarantee for the availability of products, but guarantees the timely notification of end consumers about their unavailability. The online store www. odos-oniron.gr provides the content (e.g. information, names, names, photos, illustrations), products and services available through the website “as is”. In no case the online store odos-oniron.gr is not responsible for any legal or civil or / and / or criminal claims or for any damage (positive, special or consequential, which is indicative and not limited, disjunctive and / or cumulative consists in loss of profits, data, lost profits, monetary compensation, etc.) from visitors to the website or third parties for reasons related to the operation or not and / or use of the website and / or inability to provide services and / or information available from it and / or from any non

4. INTELLECTUAL PROPERTY RIGHTS

Αυτή η ιστοσελίδα είναι το επίσημο ηλεκτρονικό κατάστημα της odos-oiron.gr. All the content of the website, including images, graphics, photographs, drawings, texts, services and products are the intellectual property of odos-oniron.gr and are protected by the relevant provisions of Greek law, European law and international conventions. Any copying, analog/digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative works or misleading the public about the actual provider of the Content of the website is prohibited. Any reproduction, republication, re-publication, uploading, announcement, dissemination or transmission or any other use of the Content in any way or means for commercial or other purposes is permitted only with the prior written permission of odos-oniron.gr or any other legal owner of the aforementioned copyrights. The names, images, logos and distinctive features that represent odos-oniron.gr and / or its online store odos-oniron.gr or www. odos-oniron.gr and/or third parties contracted with them as well as their products or services are exclusive trademarks and distinctive features of odos-oniron.gr and/or www. odos-oniron.gr and/or the above third parties and are protected by Greek, Community and international laws on trademarks and industrial and intellectual property. In any case, their appearance and exposure on the website odos-oniron.gr and its online store www.odos-oniron.gr should in no way be construed as a transfer or assignment of a license or right to use them.

5. USER RESPONSIBILITY

Users of the website www. odos-oniron.gr accept that they will not use the online store of odos-oniron.gr for sending, publishing, emailing or otherwise transmitting any Content that is illegal, harmful, threatening, offensive, abusive, harassing, defamatory, libelous, obscene, obscene, libelous, invasive of another’s privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, may not be transmitted in accordance with the law or contractual or management relationships (such as inside information, proprietary and confidential information acquired or disclosed as part of employment relationships or covered by confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other proprietary rights of any third party; contains software viruses or any other code, files or programs designed to interrupt, damage, destroy or equip the operation of any software or computer hardware; intentionally or unintentionally violates applicable Greek and EU legislation and its provisions; may harass any third party in any way; and any Content may cause damage to, or interfere with, the operation of any software or computer hardware; or may cause damage to, or interfere with, any computer hardware or software; or

6. SAFETY

Odos-oniron.gr recognizes the importance of the issue of the security of your Personal Data and your electronic transactions and takes all necessary measures, using the most modern and advanced methods, to ensure your maximum security. All information related to your personal information and transactions is secure and confidential. The security of the Online Shop of odos-oniron.gr is achieved by the following methods:

Customer Identification. The passwords used to identify you are two: the username and the Personal Secret Security Code (Password), which every time you enter them, you are granted access to your personal information in complete security. You are given the opportunity to change your Personal Security Password (password) as often as you wish. The only one who has access to your information is you through the above codes and you are solely responsible for maintaining its secrecy and concealment from third parties. In case of loss or leakage, you must notify us immediately, otherwise the online store of odos-oniron.gr is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password regularly and avoid using the same and easily traceable passwords (e.g. date of birth).

▪ Ensuring the confidentiality of the transfer of your Personal Data

▪ To ensure the confidentiality of the data transfer, we use the SSL (Secure Sockets Layer)-128bit encryption protocol.

▪ Automatic Logout if there is no activity for 120 minutes is automatically logged out of the online store odos-oniron.gr.

▪ Controlled Access (firewall) (Computerization). Access to odos-oniron.gr’s systems (servers) is controlled by a firewall, which allows the use of specific services by customers/users while prohibiting access to systems and databases with confidential data and information of the company.

▪ Encryption, wherever on the site you enter personal data (password, addresses, phone numbers, credit cards etc.) there is encryption. Odos-oniron.gr uses the SSL protocol, with 128bit encryption (the strongest today), for secure on-line commercial transactions. In this way, all your personal information, including your credit card number, name and address, is encrypted so that it cannot be read or changed during transmission over the Internet. The SSL (Secure Sockets Layer) protocol is currently a global standard on the Internet for the authentication of web sites, when used by web users, to encrypt data between web users and web servers. An encrypted SSL communication requires all information sent between a client and a server to be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information in transit. In addition, all information sent using the SSL protocol is protected by a mechanism that automatically verifies if the data has been changed during transmission.

Confidentiality of Transactions. Confidentiality is taken for granted. The same basic principles that govern traditional transactions apply to e-commerce. All information transmitted by the user / member to odos-oniron.gr is confidential and odos-oniron.gr has taken all necessary measures to use them only to the extent necessary in the context of the services provided. Some of the measures taken are the following:

– Only authorised employees have access to your transaction information and only when necessary, e.g. to process your requests.

– Odos-oniron.gr does not disclose customer information and their transactions, unless it has written authorization from you or it is required by a court order or decision of another public authority.

– In case odos-oniron.gr uses third parties to support its systems, it takes care to ensure confidentiality.

– You can request any information held about you and request that it be corrected if you can document that it is incorrect.

– For your own safety, you should also treat all information provided through the service as confidential and secret and not disclose it to any third party.

– You will receive newsletters and printed material only if you wish to receive them and declare this during your membership registration.

In any case, the online store of odos-oniron.gr in no way discloses or discloses your personal data and information you trust us. The personal data that you make available to us by registering as a member is used exclusively for the execution of your transactions. All information is encrypted and stored with absolute security.

7. PROTECTION OF PERSONAL DATA

When you visit the pages of www. odos-oniron.gr and in order to order products, but also to ensure that we can contact you to inform you about our new products, you may be asked to provide information about yourself (name, profession, e-mail address, date of birth, etc.). Any personal data you provide anywhere on the pages and services of the website www. odos-oniron.gr, are intended solely to ensure the operation of the respective service and may not be used by any third party without complying with the provisions of Law. 2472/97 on the protection of personal data processing, as applicable. The online store of odos-oniron.gr operates in accordance with the current Greek and EU legislation and keeps your personal data safe for as long as you are registered to a service of www. odos-oniron.gr which are deleted upon your request. The personal data you declare in the online store www. odos-oniron.gr are used exclusively by odos-oniron.gr in order to support, promote and execute the transactional relationship. The data kept in the file may be communicated to the competent judicial, police and other administrative authorities at their lawful request and in accordance with the legal provisions in force at the time. The Customer has, within the framework of the legislation on telecommunications privacy, the rights of information and objection provided for in Articles 11 to 13 of Law No. 2472/1997.

8. PURCHASE OF PRODUCTS

In the online store of odos-oniron.gr you can find exactly the same products as those of the physical store. To make your search easier, we have grouped our products into key categories. You can search by category, which will take you straight to your specific selection. Odos-oniron.gr makes every effort to provide high quality services but nevertheless cannot ensure that there will be no interruptions in the operation of the website or “human” errors when updating / indicating the price of a product. For the safety and efficiency of your purchases, if you find that a product is offered at an unusually low or high price compared to its market value, before proceeding with the order, please contact us at 0030 695 526 3720 or send us an email at lolatriantou@gmail.com.